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Bilingual Site Support Associate

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Children's Friend
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Office Administrator/ Coordinator, Spanish Customer Service
Job Description & How to Apply Below

Join Our Team:
Bilingual Site Support Associate

Location:

Providence, RI
- Tempo Site located at 53 George M Cohan Blvd, Providence, RI 02903 Department:
Administration

Reports To:

Administrative Support Supervisor

Employment Type:

Full Time
- Monday
- Friday
-8.5 hour shifts

Pay: 16.62/hr

Are you passionate about providing exceptional client support while keeping operations running smoothly? Do you thrive in a dynamic environment and enjoy helping people feel welcome and safe? Children's Friend is looking for a Bilingual Site Support Associate to be the face and backbone of our site operations!

What You'll Do:
  • Welcome and assist clients, staff, and visitors with professionalism and warmth
  • Manage reception duties: phone calls, appointment logs, visitor check-ins
  • Perform key administrative tasks like mail handling, supply tracking, and data entry
  • Maintain the cleanliness and safety of indoor and outdoor facilities
  • Support minor maintenance needs and coordinate repairs
  • Assist with bilingual (Spanish-English) translation for forms and communication
  • Float between locations as needed, offering support across multiple sites
What You Bring:
  • High School diploma or GED required
  • Bilingual in Spanish is required
  • Experience in reception, customer service, janitorial, or facility support preferred
  • Strong interpersonal and organizational skills
  • Proficient in Microsoft Office and standard office equipment
  • Serv Safe certification is a plus (or willingness to complete upon hire)
  • Reliable transportation and flexibility to work at various locations
Physical & Work Requirements:
  • Able to lift up to 20 lbs, stand for long periods, and work both indoors and outdoors in varied conditions
  • Comfortable performing cleaning and basic maintenance tasks
Why Join Us?

At Children's Friend, we don't just offer a job — we offer purpose. Our supportive and inclusive team is dedicated to uplifting families and making a lasting impact in the community. You'll enjoy:

  • A dynamic, mission-driven workplace.
  • Opportunities to lead, learn, and grow.
  • A voice in shaping programs that change lives.
Equal Opportunity Employer

We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at talent.

Children's Friend offers a comprehensive benefits package to employees that includes the following:

  • Medical Dental and Vision coverage
  • Employer contributions to the 403(b) plan
  • Employer-paid Life and Disability insurance
  • Flex Spending Accounts
  • 12 Paid Holidays
  • Competitive Vacation Benefits
  • Training and Professional Development
  • Education Assistance
  • Student Loan Repayment Assistance
Position Requirements
10+ Years work experience
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