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Customer Success Manager: Security Platform Onboarding
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-07-30
Listing for:
SHI
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
SHI International Corp. is seeking a Customer Success Manager – Crowd Strike to onboard customers, guide them through Crowd Strike Flex agreements, and drive retention and growth via Success Plans.
You will act as the SME for Crowd Strike Flex, collaborate with Sales, Engineering, and Services, and build strong customer relationships to align offerings with customer objectives. You will analyze consumption reports, manage Crowd Strike Flex lifecycle, and maintain effective communication with
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