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Guest Services Associate, BOPS & Returns Expert

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Macy's
Full Time position
Listed on 2026-08-31
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 19000 - 25000 USD Yearly USD 19000.00 25000.00 YEAR
Job Description & How to Apply Below

Join Macy's in Providence Place as an At Your Service Center Associate. You will deliver a seamless, personalized shopping experience, supporting BOPS, returns, order pickups, and related tasks, while upholding Macy's service standards.

The role requires multitasking, problem solving, and a customer-first mindset within a fast-paced environment that includes nights, weekends, and holidays. You'll help keep the shopping space welcoming, assist customers across channels, and contribute to a team

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Position Requirements
10+ Years work experience
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