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Call Center Contact Associate
Job in
Providence, Providence County, Rhode Island, 02901, USA
Listed on 2026-09-02
Listing for:
Brown University Health
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Accurately register patients and schedule appointments following templates;
Manage high volumes of inbound and outbound calls;
Resolve problems by clarifying issues and escalating when needed;
Maintain records of interactions in EMR;
Serve as central link between patients, staff, and public
Position Requirements
10+ Years
work experience
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