Patient Service Rep
Job in
Providence, Providence County, Rhode Island, 02906, USA
Listed on 2026-09-05
Listing for:
Brown University Health
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Answer phones from patients/customers professionally and responding to patient/customer inquiries and complaints.;
Schedules patients/customers based on scheduling guidelines and medical appropriateness.;
Receives a high volume of inbound calls with varying degrees of questions or concerns.;
Obtains and collects all necessary information from the patient/customer to schedule and register the patient for an appointment.;
Oversees patient financial process to ensure patient payments are obtained at the time of service.
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