Client Success Manager
Listed on 2026-09-26
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Business
Client Relationship Management, Customer Success Management
Client Services & Accounts Providence, RI
Client Success ManagerThe Client Success Manager ensures relationships thrive. Acting as the bridge between clients and the internal team, they focus on communication, satisfaction, and long-term growth.
About Devoto WorksDevoto Works is a full-service creative and growth agency built to help brands grow with clarity, strategy, and design. From design and storytelling to technology and media, we create work that blends imagination with measurable impact. Joining Devoto Works means contributing to meaningful projects, collaborating with passionate experts, and growing alongside brands that are shaping the future.
OverviewThe Client Success Manager ensures relationships thrive. Acting as the bridge between clients and the internal team, they focus on communication, satisfaction, and long-term growth.
Responsibilities- Serve as the main point of contact for assigned accounts
- Ensure campaigns are delivered on time and on strategy
- Identify upsell opportunities and client growth areas
- Gather feedback and advocate for client needs internally
- Track client satisfaction and retention metrics
- Background in account management or client success
- Excellent communicator and problem-solver
- Organized and able to manage multiple accounts
- Empathetic, proactive, and relationship-driven
- Employer-sponsored 401k with match
- Medical, Dental, and vision coverage
- Health and Wellness benefits
Compensation may vary based on skills, experience, and location.
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