Career Advisor II Multilingual Support Services

Job Description Responsibilities

• As an emerging leader, ensures the achievement of contract deliverables, staff satisfaction, and the provision of high-quality services to program participants
• Maintains a strong knowledge base of the state’s TANF requirements and procedures and provide strengths-based case management and career and vocational advising support to a caseload of program participants
• Assumes central responsibility for empowering participants to achieve self-sufficiency by monitoring progress through the program cycle, beginning with referral and continuing through retention and advancement efforts
• Continues to abide by the standards and procedures of the Career Advisor (job description attached), maintaining a full caseload with a goal of up to 25 cases and a focus on active engagement and support through to training and/or employment
• Maintains expert knowledge of WORCS and the state’s TANF database to ensure accuracy in documentation and excellence in quality assurance review
• Maintains updated information about area resources, trainings, educational opportunities, and employers and provide and facilitate community-based referrals
• In partnership with the Business Services Consultant, sources employment resources and develops OJT/Job Ready placements for non-English speaking participant
• Identifies, develops, and leads engaging curriculum and lead workshops that motivates and supports participant success
• Suggests and develops innovative ideas that promote participant engagement and long-term success
• Serves as a lead staff member at satellite sites, developing a strong knowledge of – and engagement with – the community and its resources, as well as ensuring the provision of high-quality services, schedule of workshops, and engagement of program participants
• In partnership with the leadership team, identifies and develops areas of expertise that supports programmatic needs
• Develops and maintains community supports to address education barriers, housing stability, community relationships
• Instruct on-site ESOL classes to qualifying participants
• Travels to satellite sites and outlying communities, as needed, to support program participants
• Provides on-site, informal supports to new and existing staff
• Actively participates in new staff trainings and on-boarding activities
• Fully utilizes supervision to support personal and professional growth and advancement, as well as to gain and develop supervisory skills
• Serves as formalized mentors to identified staff, including following outlined procedures and documentation
• Develops and leads staff satisfaction and growth activities, including internal scheduled topical trainings, informal ‘huddles’ and other opportunities that support staff development and, ultimately, enhanced services to program participants
• Contributes to the overall success and quality of program by working constructively and collaboratively with other staff members to achieve individual and organizational goals
• Other duties as assigned

• Bachelor’s degree or higher in a related field and/or 3+ years of working in a career counseling, customer service, or social service role and are ready to make an impact
• Experience as an Equus Career Advisor and/or Equus Outreach Coordinator
• Self-motivated, flexible, and team player
• Strong computer, organizational, interpersonal, and communication skills
• Creative, goal-oriented, and work well under pressure; comfortable meeting multiple deadlines
• Ability to relate to and motivate individuals, especially those facing barriers to employment
• Subject matter expert on matters related to immigration and citizenship
• Certification as an ESOL instructor

All your information will be kept confidential according to EEO guidelines.

We are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.