UI UX Associate Specialist

Job Details

Job Location:

Providence, RI 02904. Position Type:
Full Time. Salary Range: $66,500.00 - $83,500.00. Job Shift: 1st Shift. Job Category:
Digital Services.

In this role, you will collaborate with strategic partners to create and manage the production and launch of content and product using best-in-class industry tools.

• Perform the execution of email sends, quality testing, A/B testing development and optimization, routine database maintenance, data entry, and data analysis.
• Work with marketing partners to execute email strategy and to create an overall strategic approach to email marketing based on industry best practices, while managing the day-to-day email marketing needs of the business lines.
• Effectively analyze campaign results and distill into recommendations that focus on optimizing email performance based on business line goals.
• Develop/create HTML email templates, testing template enhancements or changes as needed.
• Create and update Process Documentation and SOPs based on evolving business needs, technological enhancements and industry best practices.
• Maintain and update email database in accordance with CAN-Spam regulations and Club practices.
• Execute and send emails to subscribers.
• Coordinate content for email sends via Club software solutions, currently, Atlassian Jira, Adobe Journey Optimizer, and Adobe Campaign.
• Ensure all SLAs and other departmental deadlines are met.

• Knowledge of HTML, CSS preferred.
• Knowledge of responsive design methodology and coding a large plus.
• Knowledge of graphics software (Photoshop, Illustrator, InDesign, etc.) a plus.
• Experience working with email marketing tools – Adobe Campaign/Adobe Journey Optimizer experience a large plus.
• Experience working with browser and device rendering services.
• Data input and spreadsheet management experience.

• Deep knowledge of email marketing and online demand generation activities with proven success in development and execution of traditional and innovation activities.
• Comfort using empirical data to support marketing decisions; ability to glean intelligence and behavioral inferences from data, demonstrable history of using data to improve profits.
• Solid knowledge of current email standards, email compliance regulations, and email/web best practices.
• Familiarity developing and deploying content for tightly defined target audiences.
• Advanced knowledge of email marketing quality assurance for interactive campaigns.
• Email coding and editing.

• Excellent organizational and detail-orientation skills.
• Strong organizational, project-management, analytical and quantitative skills.
• Strong interpersonal skills and ability to be part of a remote team.
• Ability to work in a fast-paced environment and adapt and respond to various situations.
• Workflow management skills
• Management of cross-functional relationships.
• Strong writing skills
• Strong communication and time management skills.
• Strong (internal) customer service skills.

• Career Growth:
  With ongoing world-class training and proven career paths, you'll have the opportunity to develop expertise and advance your career within AAA Northeast.
• Trusted Legacy:
  With over 120 years of service excellence, we have a long track record of protecting our members as well as our employees and their families.
• Future-Focused:
  With new business offerings and increasing digital presence, we are focused on innovating for the future to sustain our success.

• Award-Winning:
  We’ve been named as a Top Employer for the last 7 years
• Health Coverage:
  Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options.
• Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period
• Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually
• Additional Perks:
  Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!
• Compensation:
  Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation. The posted salary range represents the full range grade for this role, with individual pay based on job-related skills, experience, shift, and geographic location.

At AAA Northeast, how we work together matters. We are a highly collaborative organization that values…