Community Lending Processor

Overview

RIHousing – Community Lending Processor
Salary - $51,896.00 - $62,276.00

What it’s all about:
We are seeking a dynamic professional to serve as a Community Lending Processor in our Home ownership Department
. This position is accountable for the efficient and accurate processing and servicing of loans and other records pertaining to a variety of Community Lending Programs to ensure appropriate compliance and efficient customer service.

This is a hybrid position based in Providence, Rhode Island
, where you will be an integral part of our Home ownership team. The role is designed for face-to-face collaboration and direct involvement in our office environment.

• Originate and process applications to determine eligibility for Community Lending Programs in alignment with RIHousing and federal guidelines. Meet with applicants to explain program requirements, including programs such as Access Independence II and the Clean Water Program.
• Review application documentation, prepare loan estimates and disclosures, verify that applicants meet all program requirements, obtain credit reports, and confirm appropriate payment options prior to underwriting approval and closing.
• Prepare all closing documents, including notes, mortgage deeds, loan agreements, closing disclosures, and notices of right to cancel, conduct loan closings, and prepare disbursement requests for assigned loans. Record daily activity in the Black night servicing system.
• Prepare loan setup packages for servicing and purchase after disbursement using the Integra System.
• Provide information to the public regarding Community Lending Program guidelines and procedures, and represent RIHousing at trade shows and industry events as assigned.
• Collaborate closely with the Manager to update departmental procedures and policies, and support special projects as needed.

• Strong proficiency in processing, documenting, and managing loan files with accuracy and attention to detail.
• Demonstrated experience originating and evaluating loan applications, with the ability to clearly explain program guidelines for initiatives such as Access Independence II and the Clean Water Program.
• Solid understanding of underwriting requirements, including the ability to satisfy conditional commitments, review credit reports, and ensure all submissions meet required timelines and standards.
• Expertise in preparing complete and compliant closing packages, coordinating loan closings, and managing disbursement requests while maintaining a high level of customer service.
• Ability to independently manage special projects, conduct research, and support evolving departmental needs.

• Two years of residential mortgage loan processing and closing experience and exposure to mortgage servicing functions
• Good verbal and written communication skills
• Strong organizational, analytical, problem-solving, and computer skills
• Associate's degree in business administration, real estate, or related field

Why RIHousing:

• Mission-Driven Organization
• Dedicated Workforce
• Parking Stipend
• Medical/Dental/Vision/Life Insurance
• Paid Time Off
• Retirement Options
• Flexible Work Hours
• If Position Eligible, Future Hybrid Work May Be Available
• Education Reimbursement
• Onsite Fitness Classes
• Volunteer Days
• Winner of “Best Places to Work” 2016, 2018, 2019, 2021 – 2025
• Greater Providence Chamber of Commerce Worksite Health Award 2013 – 2025
• PBN s Healthiest Employers of RI 2025

RIHousing strives to ensure that all people who live or work in Rhode Island can afford a healthy, attractive home that meets their needs. A good home provides the foundation upon which individuals and families thrive, children learn and grow, and communities prosper.

To achieve our mission, we:

• Offer fair, affordable, and innovative lending programs.
• Provide housing-related education to consumers and others.
• Promote and finance sensible development that builds healthy, vibrant communities.
• Provide housing grants and subsidies to Rhode Islanders with the greatest need.
• Team up with partners to improve everything we do.

RIHousing uses its resources to provide low-interest loans, grants, education, and assistance to help Rhode Islanders find, rent, buy, build, and keep a good home. Created by the General Assembly in 1973, RIHousing is a privately funded public-purpose corporation. RIHousing requires its employees to be highly motivated and knowledgeable, have a sound understanding of the changing needs of Rhode Island s housing market, be willing to work within and toward a smoothly integrated operation, demonstrate a commitment to serve the people of Rhode Island, especially those with low and moderate incomes in need of safe and affordable homes, and possess a high level of integrity and deep respect for all Rhode Islanders, including customers, partners, and fellow employees.