Investment Sales Associate

Salary range updated 4/10/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Providence, RI

To analyze and underwrite credit requests for Bank prospects and customers and to maintain and monitor loans within the portfolio under the supervision of lending officers.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed. Other responsibilities or assignments not specifically mentioned may also be assigned.
• Evaluate customers relative to their financial needs, current situation and holdings and available investment capital by profiling and uncovering their needs and educating them about the products and services that are most appropriate, including cross referrals back to the bank for loans and deposit products.
• Help the client to identify their investment objectives.
• Proactively seek information from clients and prospective clients to understand possible changing situations, needs and desired benefits and evaluate product or service alternatives.
• Establish and maintain thorough prospect files and notes. Review and access on a scheduled basis.
• Open, transfer and close customer accounts as necessary.
• Follow up promptly on customer service requests, for withdrawals, changes, and other needs.
• Maintain appropriate account records and insure all documentation required is provided and completed.
• Obtain and verify all customer purchases and sales instructions, enter orders and follow-up on completion of all transactions.
• Responsible for the explanation of the organization, participants and functions of various securities markets and the principal factors that impact them.
• Monitor customer’s portfolio and make recommendations consistent with changes in economic and financial condition as well as the customer’s needs and objectives.
• Insure duties are performed in accordance with just and equitable principles of trade, federal and state laws and industry regulations.
• Position will include additional sales development responsibilities as the sales process builds.

Minimum

Required:

Bachelor’s Degree with related experience in financial services or retail organization.

• Desirable Education/
  
  Experience:
  
  2+ years counselling customers and selling financial products.

• FINRA Series 6, 63 and state insurance licensing required to be obtained within six months. FINRA Series 7 (and 65 or 66) to be obtained within 12 months.

• Current knowledge of banking products, services, policies, procedures, and regulations to ensure compliance related to area of responsibility. Complete knowledge of all securities products, sales and service techniques.

• Knowledge on budget administration, resources allocation, organization’s policies, regulations, objectives, and initiatives according to the job’s responsibilities. Ability to establish, conduct and track (audit) operational processes properly, and implement changes.

• Knowledge of financial products and services related to investment activities.

• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of internal and competitors’ products and services to provide the quality in service advise.
• Demonstrates excellent sales ability, presentation skills, negotiation skills and marketing techniques to deal effectively with individuals and groups within and outside the organization. Demonstrates ability to interview effectively and use various interpersonal styles and communication methods depending on customer and situation to gain their acceptance of a product or service.

• Fluency in Microsoft Word and Excel.
• Capability to learn quickly and achieve proficiency in new software applications as needed.