Human Services Policy And Systems Specialist

Human Services Policy And Systems Specialist

To perform highly responsible technical, analytical, evaluative, and liaison work for the planning and development of human service programs, policies, and systems on a statewide basis; to do related work as required.

Works under the supervision of a superior with some latitude for the exercise of independent judgment; work is usually reviewed upon completion for effectiveness and adherence to desired objectives and results obtained.

As required may supervise the work of clerical personnel assigned to assist.

To perform highly responsible technical, analytical, evaluative, and liaison work for the planning and development of human service programs.

To assist in the planning, organizing, and development of human service policy and systems in an electronic environment.

To do related work as required.

A working knowledge of the methods and techniques involved in the collection and organization of social and economic data used in the planning and development of human services programs, policies, and systems; the ability to make technical studies and surveys and to analyze and evaluate said data and make policy and system recommendations; the ability to understand and use electronic file maintenance in effective working relations with federal, state, and community officials as well as the general public;

and related capacities and abilities.

Education:

Such as may have been gained through: graduation from a college of recognized standing.

Experience:

Such as may have been gained through: employment in a responsible technical capacity in human service programs.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Independently monitor, evaluate, and inspect child care centers and family child care homes throughout the State to assess for compliance with applicable health and safety regulations as well as developmentally appropriate service delivery to determine licensure and/or enforcement actions. Conduct on site monitoring visits to document and track compliance with licensing regulations. Monitoring visits include completing a thorough inspection of physical space including, indoor and outdoor areas;

reviewing program policies, inspection reports and staff/child files and observing interactions between children and staff. This position requires that specialists engage directly with providers to share monitoring reports, address compliance/non-compliance and follow up on any corrective action. Specialists are responsible for managing, tracking and communicating information related to the licensure including renewal dates, current status, and corrective actions including timely follow up.

May be responsible for addressing complaints received by DHS/DCYF, including investigations of abuse and/or neglect. May provide legal testimony related to licensure as requested. Must have the ability to maintain confidential and updated electronic and hard copy records. The position requires state coverage. Additionally, specialists provide technical assistance to programs related to improving service delivery and/or becoming a licensed child care provider.

This may include participating in, conducting and/or facilitating trainings for owners, administrators, child care staff members and/or caregivers working in conjunction with other State agencies and/or partners aimed at improving quality child care for Rhode Island families.