Health Center Assistant - Express

Health Center Assistant - Express

Providence Community Health Centers

Overview:
Supports the care team as a Health Aide or Patient Services Representative, working cooperatively with staff.

• Assist MDs/NPs/RNs caring for patients, taking vital signs, operating equipment, completing tests, preparing patients for examination, maintaining work areas, completing refill requests, documenting procedures in charts.
• Answer telephone calls, schedule patients, verify identity, maintain provider schedules, verify insurance, collect payments, record required data.
• Insert patient related material as required; maintain separate logs related to care and compliance.
• Provide general clerical support: filing, answering calls, preparing data reports, compiling statistics.
• Coordinate care with all members of the Health Care Team to achieve coordinated, patient-centered care; demonstrate knowledge of PCHC’s patient care management plan.
• Maintain patient confidentiality at all levels of interaction.
• Provide general interpretation support for all clinical staff.
• Knowledge of immigration documentation may be required for some clinics.

• Basic Life Support/CPR certification required.
• Ability to perform responsibilities across life cycle (infants, children, adolescents, adults, geriatric) required.
• Clear diction and unhampered conversational skills for conversing with a multicultural, multiethnic and multilingual patient community is essential.
• Computer literacy required. Familiarity with Physician Computer Network preferred.
• If float, reliable transportation and RI driver’s license essential.
• Ability to communicate with diverse backgrounds in a sensitive and compassionate way.

• High school diploma (business course) or equivalent required.
• Completion of a medical assistant program, with 180-hr internship requirement for graduation, is essential.

Providence Community Health Centers is an equal opportunity employer. PCHC is EOE/M/F/D/V/SO.