Residential Case Manager Brick Manor Per Diem

Department: TPC-Brick Manor Site.

Operating Unit The Providence Center

Location: Providence, RI

Job : 19015

Job Status: Per Diem

Shift: Flex

Schedule: Other

The Providence Center Residential Case Manager - Brick Manor PER DIEM will provide clinical case management services in order to facilitate program goals and objectives using a quality care approach. Identify client needs with a person-centered approach to address not only mental health symptoms but co-occurring disorders. Working with consumers to achieve the highest level of independence possible.

• Provide case management and support to consumers.
• Treat consumers with respect.
• Provide support counseling, problem solving, contracts and limit setting.
• Establish attainable goals with the consumer.
• Involve consumer, agencies and others in treatment planning.
• Collaborate with clinical team on engagement insight and needed supports.
• Provide support counseling with mental health issues, substance use disorders, and medical conditions.
• Assist consumer in deciding which areas they want to address.
• Assist and monitor the group home consumers with medical interventions and hygiene needs.
• Encourage consumers to attain the highest possible levels of independence.
• Accept the values and lifestyles of consumers.
• Use a flexible approach with a diverse population.
• Make assessments and provide appropriate crisis interventions and risk management as needed to maintain a calm and safe environment.
• Assess consumers' unmet needs (psychological, physical, housing, substance use, and psychiatric).
• Identify, assess and respond to crisis situations.
• Teach consumers adult daily living skills assisting them in all aspects of their life in the group home and supervised apartments.
• Teach, supervise and assist consumers with doing household chores (morning and evening, laundry, room cleaning, etc.) using realistic situations.
• Teach clients coping skills to implement symptoms management and harm reduction.
• Provide direct alcohol and drug counseling/case management to individuals with substance use disorders.
• Perform household duties as needed.
• Use a step-by-step process when teaching skills.
• Use positive reinforcement and encouragement.
• Integrate skills training in all aspects of their treatment plan.
• Maintain a clean, healthy and safe environment at all times.
• Adhere to Infection Control protocols.
• Implement emergency protocols when required.
• Initiate treatment and advocate for consumer within network of care.
• Negotiate and schedule appointments for consumers within The Center and with outside agencies (Social Security Supplemental Insurance (S.S.I.), Food Stamps, Advocates Office, Medical Doctor, etc.).
• Negotiate on behalf of the consumer, as needed, with landlords, courts, families, treatment team, consumers themselves.
• Assist in the development and implementation of socialization and recreational activities within the group home, in the community, and by attending Day Program groups and activities.
• Develop professional relationship with Day Program staff.
• Provide and maintain a home atmosphere.
• Maintain and promote family contacts and relationships.
• Transport consumers in own vehicle or Center van to planned activities and appointments.
• Drive carefully and abide by traffic rules.
• Ensure that seat belts are worn by all traveling in Center or owned vehicles.
• Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements and abide by Center confidentiality policy.
• Complete required interagency and other necessary paperwork.
• Complete shift activity logs.
• Complete all required documentation with appropriate format.
• Complete a clear, specific, behaviorally oriented treatment plan as required, with consumer involvement and signature.
• Monitor confidentiality in accordance with Center policy and legal requirements.
• Complete required reports and evaluations (ADL/DLA Assessments and Psycho-Social Functional Assessments).
• Follow required office procedures in a cooperative manner.
• Initiate and process incident reports as per Center guidelines.
• Maintain cooperative relationships with Center staff, consumers, community agencies and the public.
• Communicate with various local agencies and other departments or teams at The Center.
• Provide appropriate referrals and supports to identify and target co-occurring needs.
• Deal with team members regarding problems in a constructive manner.
• Accept and use direction and supervision.
• Benefit from constructive criticism.
• Attend trainings, case presentations and conferences as required.

• Serve on appropriate Center committees.
• Work flexible hours, including evenings, weekends, holidays and during inclement weather.

• High School Diploma/GED and/or at least 5 years of experience in a behavioral health setting.
• Experience in residential facilities helpful.
• Must have valid driver's license and insured auto.
• Must be able to work flexible hours including evenings, overnights, weekends, and holidays as well as cover the…