Senior Program Director

We reveal and realize opportunity - opportunity to transform healthcare to a value-based, patient-centered, sustainable system. A system where clinical, operational and financial outcomes are balanced and optimized. We are relentlessly focused on meeting our partners’ requirements for meaningful results. Our powerful analytics enable informed decisions. Our technology drives clinical workflow. Our honed business processes drive efficiency and engaged providers act as clinical stewards in the delivery of compassionate care.

We engage in partnerships that forge a bold path for a new model of healthcare – and our client’s daring transformation.

The Senior Program Director is responsible for the operational, financial, and strategic oversight of HNI's Emergency Medicine programs at Roger Williams Medical Center (Primary Campus) and Our Lady Fatima (within 3-5 miles away). This role serves as a key liaison between HNI, client leadership, providers, and internal teams to drive operational excellence, financial performance, quality outcomes, and client satisfaction.

• Lead the day-to-day operational management of assigned programs and facilities.
• Monitor financial performance, budgets, labor costs, provider compensation, and key operational metrics.
• Analyze program performance and implement strategies to improve clinical, operational, and financial outcomes.
• Manage provider staffing, recruiting, scheduling, and resource allocation to support program success.
• Partner with clinical leadership to support quality initiatives, provider development, and ongoing training programs.
• Build and maintain strong relationships with client executives, facility leadership, providers, and community stakeholders.
• Address operational challenges and collaborate with internal and external partners to develop effective solutions.
• Lead regular client and provider meetings to review performance, resolve issues, and align on organizational goals.
• Support contract management, business development efforts, and the successful implementation of new programs and services.
• Represent HNI at industry events, conferences, and professional networking opportunities.

• You have a Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• You have 5-7 years of healthcare operations experience in hospital medicine or emergency department.
• You have leadership experience managing teams, providers, and cross-functional stakeholders.
• You possess strong financial acumen, including budgeting, reimbursement models, revenue cycle operations, and performance management.
• You have experience using operational data, reporting, and key performance indicators to drive improvements and achieve results.
• You understand healthcare quality initiatives, regulatory requirements, and value-based care models.
• You have exceptional communication, relationship-building, and client management skills.
• You can effectively balance strategic planning with day-to-day operational execution while managing multiple priorities.
• Experience working with hospital leadership, physician services, hospital medicine programs, or healthcare management organizations is strongly preferred.

Job Type: Full-time

Pay: $100,000 a year

• 401(k)
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Roger Williams Medical Center (Primary Campus) and Our Lady Fatima (Required)