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Customer Service Rep English Customer Service

Hotel Switchboard & Guest Services Agent

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: StepStone Hospitality
Full Time position
Listed on 2026-02-16
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A prominent hotel group is seeking a Command Center / Guest Service Agent to handle hotel phone calls in a friendly, service-oriented manner. Responsibilities include managing guest requests, using internal systems for follow-ups, and ensuring guest satisfaction. The ideal candidate will have customer service skills, attention to detail, and be able to work independently, with weekend availability essential.

This role offers varied hours, including weekdays and holidays.
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