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Guest Experience Lead — Front Desk & Team Coach
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-08-11
Listing for:
Omni Hotels & Resorts
Full Time
position Listed on 2026-08-11
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Omni Providence Hotel is seeking a Front Desk Supervisor to lead the front desk team and ensure smooth guest check-in/check-out, room assignments, and guest satisfaction. The role requires a strong focus on service standards, training, and collaboration with other hotel departments.
You will supervise daily operations, handle guest inquiries, and maintain accurate shift reports while upholding Omni’s brand policies and safety procedures.
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