Recruiting Operations Project Specialist

The Recruiting Enablement Operations Contractor role is part of the Global Recruiting Enablement (GRE) team  GRE team is a group of enablement professionals, instructional designers, and operations specialists who come together to equip our global recruiting organization with the knowledge, tools, and resources they need to hire the best talent in the world. Whether we are designing world‑class onboarding programs, building cutting‑edge AI‑first learning journeys, or ensuring our content ecosystem is accurate and up to date, we strive to deliver a seamless experience for every recruiter, coordinator, and talent partner at Salesforce.

We are looking for a Recruiting Enablement Operations Contractor to serve as the operational engine of our team during a critical coverage period. In this role, you will own the day‑to‑day execution that keeps our enablement programs running smoothly — from managing content maintenance and learning assignments to tracking metrics and driving participation. Your work will directly free up our senior enablement team to focus on high‑impact program design and delivery, making you an essential partner in the success of our global recruiting organization.

• Execute the full content audit of the ACT Content Library vs. Archived Content and operationalize the migration plan — what moves to Trailhead, what gets deactivated, and what needs reworking
• Obtain Trailhead certification and build content directly into Trailhead following established migration guidelines and methodology rubric
• Track migration progress in the project tracker and surface blockers, gaps, or decisions requiring team input
• Deactivate legacy ACT courses once migration is confirmed complete

• Serve as the primary operational owner of the Global Recruiting Onboarding Hub — keeping all content accurate, current, and aligned with program changes
• Own the full onboarding operations cycle: pull audience lists, ensure learning assignments are sent out accurately and on time for all cohorts, and manage new hire prep guides and Welcome Call logistics
• Keep Welcome Call slide decks updated for Recruiter, Talent Attraction, and Recruiting Coordinator new hire cohorts
• Monitor the RC Onboarding partnership and flag alignment challenges, course issues, or completion gaps proactively

• Continuously audit, update, and archive ACT courses across all tracks to ensure accuracy and relevance
• Own the day‑to‑day upkeep of the Recruiting Enablement Content Catalog and Project Tracker
• Monitor Tech Stack releases (Workday, TRM, Good Time, Hacker Rank) and ensure all related content is updated accordingly
• Own the full end‑to‑end deprecation of all Highspot links across every enablement course, document, canvas, and video — audit, replace, and verify
• Proactively flag broken links, outdated content, or course errors to the GRE team for resolution

• Pull registration, attendance, and completion data across all learning modalities (ACT, Trailhead, VILT, microlearning, etc.) on a regular cadence
• Keep the Recruiting Enablement Metrics deck up to date at all times as a living document
• Measure engagement across all AI‑first microlearning and enablement journeys — tracking drop‑off, completion trends, and participation patterns
• Build and execute communications journeys to drive completion and participation — including targeted nudges, reminders, and outreach to lagging cohorts
• Surface insights and flag patterns to the GRE team so program decisions are data‑informed

• Own intake and triage of enablement requests — log, categorize, and route to the appropriate team member
• Maintain and update the team's project tracker with real‑time status, owners, and deadlines
• Coordinate cross‑functional follow‑ups with stakeholders (e.g., RC Leads, Tech Stack partners)
• Manage the Recruiting Training Catalog as the single source of truth — add new content, retire outdated entries, and keep metadata clean
• Handle routine stakeholder communications for ongoing projects (status updates, reminders, meeting…