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UX Content Strategist

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Cella
Full Time position
Listed on 2026-02-08
Job specializations:
  • IT/Tech
    Digital Marketing, Digital Media / Production
Salary/Wage Range or Industry Benchmark: 50 - 60 USD Hourly USD 50.00 60.00 HOUR
Job Description & How to Apply Below

Location: Smithfield, Rhode Island

Job Type: Contract

Compensation Range: $50 - 60 per hour

We are looking for a dedicated professional to join our User Experience Content team, where you will shape the digital journey for our flagship mobile app and the platforms that help users manage their workplace benefits. As a member of this team, you will work on some of the most heavily trafficked financial services websites and mobile applications in the world.

Our strength lies in our ability to view the user experience holistically, creating seamless connections that ensure our customers find the right products and services exactly when they need them.

Hybrid Schedule (one week on, one week off) in Smithfield, RI

Responsibilities

As a UX Content Strategist, you'll play a key role in shaping customer experiences--helping people understand complex financial topics and translating strategy into clear, effective digital content. This is your opportunity to solve a variety of communication challenges: from crafting UX copy for navigation and user flows, to writing concise, engaging educational and transactional content for mobile devices, and developing personalized messaging strategies that span entire customer journeys.

You're passionate about language, a natural collaborator, and thrive in partnership with experience designers. You'll help guide projects from concept to completion, using data and analytics to test, iterate, and continuously improve content.

Qualifications
  • 5-7+ years of professional writing experience in UX writing, copywriting, or technical writing. Experience in financial services is a plus, but a strong portfolio that demonstrates your skills is essential.
  • A versatile writer who can tailor messaging for diverse audiences--whether it's individual investors, small business owners, or enterprise clients.
  • A clear communicator who can break down complex topics into conversational, approachable language.
  • A strategic thinker who can zoom out to see the big picture, then translate it into cohesive, connected content blocks.
  • A curious collaborator who asks the right questions and works effectively with business partners, legal teams, and cross-functional stakeholders.
  • Experience creating personalized content across mobile and web platforms.
  • A team player with a track record of successful collaboration with Design, Marketing, and Product teams.

:

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&DD, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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