IT Program Manager

IT Project Manager:
Microsoft 365 G3 to G5 Transformation Project

Location:

Providence, RI/ Hybrid
Job Type: Full Time – 35 hours/week
Experience Level: Mid-Senior Level

• We are seeking a highly skilled and experienced IT Project Manager to spearhead the critical transformation project from our current Microsoft 365 G3 environment to the robust G5 license suite.
• This role involves managing the end-to-end planning, execution, and deployment of advanced Microsoft capabilities, with a strong emphasis on leveraging G5's enhanced security, compliance, and analytics tools to meet our stringent government regulatory mandates.
• The ideal candidate will ensure a seamless transition for all users while minimizing disruption and maximizing the value of the new platform.

• Develop comprehensive project plans, timelines, and schedules for the G3 to G5 migration using project management tools.
• Define project scope, goals, and deliverables in collaboration with stakeholders and technical teams.
• Coordinate internal teams and external vendors to manage resource allocation and individual responsibilities effectively.

• Oversee the deployment and configuration of G5-specific features, including Microsoft Defender for Office 365, Advanced Threat Protection (ATP), and advanced message encryption.
• Manage the implementation of advanced compliance capabilities such as Advanced eDiscovery with predictive coding, Data Loss Prevention (DLP) for Teams chats, and audit-ready reporting.
• Coordinate the rollout of new capabilities like Audio Conferencing, Microsoft Teams Phone System integration, and Power BI Pro analytics tools.

• Host regular stakeholder meetings, presenting project progress, risk assessments, and key milestones to ensure transparency and alignment across departments.
• Lead organizational change management (OCM) activities, including communication plans and coordinating user training programs specific to the new G5 features.
• Serve as the primary liaison between business owners, IT functions, and the project team.

• Conduct thorough risk assessments and develop mitigation strategies for potential technical disruptions or compliance challenges during the transition.
• Ensure all project documentation and implementation processes comply with relevant governance, audit requirements, and government mandates (e.g., FedRAMP, CMMC Level 2/3, ITAR if applicable).

• 15 years of proven experience as an IT Project Manager managing complex infrastructure or software deployment projects.
• Demonstrable experience with Microsoft 365/Office 365 migrations and transformations is essential.
• Previous experience working within a Government Community Cloud (GCC) environment is highly preferred, or a strong understanding of public sector IT environments.

• Deep understanding of the Microsoft 365 suite, specifically the functional and security differences between G3 and G5 licenses.
• Proficiency with project management software and tools (e.g., Microsoft Project, Excel and Jira).

• Exceptional leadership, organizational, and problem‑solving abilities.
• Strong written and verbal communication skills, capable of managing relationships with diverse internal and external stakeholders.

• Project Management Professional (PMP) or PRINCE2 certification.
• Certification in Microsoft 365 (e.g., MS-100/101, MS-500 Security Administrator).
• Experience with Agile or Scrum methodologies.