Sr Solutions Architect; Enterprise Networking Presales

Overview

Hybrid-remote opportunity for candidates geographically located in Connecticut, Massachusetts, or Rhode Island with a willingness to travel up to 25% within the region. Frequent on-site customer walkthroughs are required - geography is non-negotiable.

The Essential Functions Of This Position Include

• Provide technical expertise to sales teams and customers on designated solution focus area
• Establish credibility and trusted advisor status with ePlus’ sales team and customers
• Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas
• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
• Complete and author technical sections for RFP/RFI/RFQ responses
• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
• Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)
• Develop and finalize solution proposal and/or presentation of recommended solutions
• Lead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions
• Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics
• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
• Assist sales team with mentoring of associate account managers as it relates to overall opportunity management and technical solution set
• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevant
• Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
• Assist in developing a get well plan, as appropriate
• Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
• Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
• Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
• Propose ideas and solutions to help improve functional areas
• Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
• Participate in weekly pre sales engineering conference calls
• Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
• Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion
• Conduct ePlus branded lunch and learns with customers and identify sales opportunities, as requested by management

• 5+ years of experience in Enterprise Networking administration or Solution Design
• 5+ years of experience in providing pre-sales engineering support
• Hands-on experience working with a variety of Enterprise Networking Technology – including but not limited to the following areas:
• • Enterprise switching platforms – Juniper, Cisco Catalyst, Cisco Nexus, Arista, Aruba CX & Fortinet
  • WAN technologies - Cisco edge routing - eBGP
  • Mobility - Wireless Platforms including (Cisco Catalyst, Meraki, Juniper Mist & Aruba)
  • Experience with Microsoft technologies - Windows Operating systems, Active Directory, Exchange, O365
• Excellent oral, written and presentation skills
• Strong attention-to-detail
• Certifications in applicable technology preferred
• College degree or applicable work experience

The initial base salary range for this position is expected to be between $120,000 and $170,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited…