Site Realibility Engineer

SREDesign and implement resilient IT infrastructure solutions, focusing on high availability and performance.

Establish and monitor Service Level Objectives (SLOs) and Service Level Agreements (SLAs).

• Proactively monitor and troubleshoot infrastructure issues to minimize Mean Time to Recovery (MTTR).
• Conduct root cause analysis (RCA) for P1/P2 incidents and implement preventive measures.

• Develop and implement Infrastructure-as-Code (IaC) solutions using tools like Terraform, Ansible, or similar.
• Automate repetitive tasks to improve operational efficiency and reduce human intervention.

• Set up and manage observability tools such as Grafana, Prometheus, ELK, or Azure Monitor.
• Ensure comprehensive logging, metrics, and alerting for all critical systems.

• Collaborate with Dev Ops teams to integrate CI/CD pipelines into infrastructure workflows.
• Support containerized environments (e.g., Docker, Kubernetes) and orchestration platforms.

• Bachelor s degree in Computer Science, IT, or a related field.
• Proven experience in managing and scaling IT infrastructure in on-premise, cloud, or hybrid environments.
• Proficiency in one or more cloud platforms (e.g., AWS, Azure, GCP).
• Strong scripting and programming skills (e.g., Python, Bash, Power Shell).
• Hands-on experience with automation tools such as Terraform, Ansible, or Chef.
• Familiarity with observability tools (e.g., Grafana, ELK).
• Solid understanding of networking, virtualization, and storage concepts.

Design Solutions and best practices to meet clients objective.

• Depending on the work environment, the subject matter expert may lead or be an active participant of a work-group with the need for specialized knowledge.
• Meet all agreed-upon turnaround times for deliverables, deliverable reviews, or deliverable sign-off.
• Understands, articulates and implements best practices related to his area of expertise.
• Provides guidance on how his area of capability can resolve an organizational need and actively participates in all phases of the solution life cycle.
• Work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data.