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Senior Problem Manager: ITIL Lead Root-Cause Resolution
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-07-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Senior Problem Manager to lead end-to-end problem management for mission-critical IT services. You will own problems from detection, investigation, remediation to closure, ensuring permanent fixes or robust workarounds with cross-functional coordination.
This role requires ITIL expertise, extensive experience in problem management at scale, and a current secret security clearance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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