Systems Analyst - Intermediate

Position: IT Project Manager / Salesforce Administrator

Location:
Providence, RI (Hybrid)

Duration:
Long Term Contract (Up to 5 years)

Hours: 35 Hours per week

Summary

• Support the Rhode Island Start Early System (RISES), the State's early childhood data system.
• Partner with the RISES Administrator and system vendor to maintain and enhance
• system operations.
• Manage technology initiatives, Salesforce administration activities, reporting, and data
• visualization efforts.
• Lead small-scale system enhancements and ensure successful testing and deployment of system changes.

Key Responsibilities

• Plan, coordinate, and manage IT projects and system enhancement initiatives.
• Administer and maintain the Salesforce platform.
• Support ongoing system maintenance and operational activities.
• Coordinate User Acceptance Testing (UAT) and deployment activities.
• Create and maintain Salesforce and Tableau reports and dashboards.

Required Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience managing IT projects and coordinating multiple stakeholders.
• Hands-on Salesforce administration and configuration experience.
• Experience creating Salesforce reports and dashboards.
• Experience using Tableau for reporting and data visualization.
• Strong analytical, organizational, and communication skills.

Preferred Qualifications

• Salesforce Administrator certification.
• Experience working in government, healthcare, education, or human services environments.
• Knowledge of SDLC and Agile methodologies.
• Experience managing vendors and technical consultants.

Knowledge, Skills & Abilities

• IT Project Management
• Salesforce Administration and Configuration
• Tableau Reporting and Dashboard Development
• Data Analysis and Visualization
• User Acceptance Testing (UAT)
• Change and Release Management
• Vendor and Stakeholder Management

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