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Director, AI Enablement & CX Innovation
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-08-07
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-08-07
Job specializations:
-
IT/Tech
Information & Knowledge Management, AI Business & Operations, AI Engineer (Applied/Software)
Job Description & How to Apply Below
UKG is seeking a Senior Knowledge Management and AI/Content Strategy leader to drive knowledge architecture for CX learning. You will define taxonomy, implement AI/RAG solutions, and oversee automation across content life cycles, collaborating with product engineering and education teams.
The role requires 8+ years in knowledge management or AI/product programs, strong APIs and metadata skills, and experience deploying enterprise KM systems.
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