Programming Services Officer

GENERAL STATEMENT OF DUTIES: To assist the head of a department, agency, or division by relieving such superior of complex duties involved in the development, management, reorganization, and/or operation of a departmental/divisional program which provides services to employees and/or the public; to act as program supervisor; and to do related work as required.

SUPERVISION RECEIVED: Works under the general supervision of a superior with considerable latitude for exercising initiative and independent judgement; work is subject to review for results obtained and conformance to established policies, rules, regulations and laws.

SUPERVISION EXERCISED: Plans, directs, coordinates, supervises and reviews the work of a professional, technical and clerical staff assigned to assist.

Additional Duties: Includes managing services of the program, monitoring effectiveness and efficiency, studying and analyzing operational procedures, establishing scope and details of programs, coordinating work flow, ensuring compliance with laws and regulations, evaluating policies, performing public relations duties, assisting in budget preparation, and other related tasks.

KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of principles and practices of program management, research techniques, data analysis, forecasting needs, and related capacities.

EDUCATION AND EXPERIENCE: Graduation from a recognized college in business management, social sciences or related field, plus experience in a supervisory role in a service program. Equivalent combinations are also acceptable.

Position Details: This role is within the Minority Business Compliance Office in DEDI, focusing on certifying MBEs, WBEs, DBEs, and VBEs, guiding applicants, maintaining confidentiality, managing tasks, and conducting trainings and site visits. Proficiency in Microsoft Suite and a valid RI Driver’s License are preferred.

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All new hires must complete Form I-9 and provide proof of identity and U.S. work eligibility.

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