Center Manager

Job Details

Job Location:

Providence, RI 02906
Position Type:
Full Time
Education Level: 2 Year Degree
Salary Range: $55,000.00 - $65,000.00

Travel Percentage :
Up to 25%

Job Shift: Any - Monday through Sunday
Job Category:
Management

The Center Manager position has full revenue and operational responsibility for an Artemis Wax Corp. owned European Wax Center. As a Center Manager, you will develop a team of guest service associates and wax specialists and help them achieve their personal best. Your open and supportive management style will create a positive environment where you and your team will be excited to go to work each day.

• We are Team Players
• We Play to Win
• We Bring the Energy
• We are Committed

• Lead Center Performance and inspire the Team to deliver and exceed both revenue and operating budgets.
• Develop the GSA and Waxer Team to meet their full potential. Coach, mentor, evaluate and lead performance, and hold the team accountable to Artemis Wax standards and protocols at all times.
• Identify, recruit, and develop talent across all levels of the Center. Proactively partner with beauty schools to drive Wax Specialist recruiting.
• Train and role‑model the expected behaviors and processes put forward by European Wax Center.
• Effectively communicate and set direction with the Center Team. Monitor performance, provide recognition, and give feedback.
• Help the team maintain a professional, clean, fully stocked, and organized Center that meets brand standards, including lobby, public spaces, wax suites, and restrooms.
• Deliver and manage center performance across revenue and KPIs.
• Review and assess KPIs daily. Coach appropriate behaviors and plan accordingly.
• Create effective action plans with the team to improve daily, weekly, monthly, and annual performance.
• Possess deep mastery and coaching of sales and scripts.
• Manage all aspects of traffic, conversion, and staffing to deliver optimal center performance.
• Lead and organize operations, center payroll, ordering, and compliance.
• Must be able to work effectively in stressful environments, communicate with customers, and accept constructive feedback from supervisors.
• Must be able to change activities frequently and cope with interruptions.
• Most work is performed indoors; temperature is moderate and controlled.
• Must be able to stand or sit at a desk for up to hours per day, with varying duration of standing, walking, and sitting.
• Must be able to maneuver between simultaneous functions and exert the required physical effort.
• Job duties and schedule may change with business needs; full availability is required.
• Must be able to lift up to 50 lbs. occasionally.
• Talking and hearing occur continuously in the process of communicating with clients, employees, and above‑center leadership.

• 2 years of related and applicable management experience in a sales‑driver role.
• Bachelor’s Degree or applicable related experience.
• Full proficiency of Microsoft Office Suite.
• Demonstrated results‑oriented leadership.
• Self‑motivated and process focused.
• Team‑member centric.
• Outstanding communication skills.
• Fun. You must have fun.