Sr Director - L&D and Performance
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-06-22
Listing for:
Cengage Group
Full Time
position Listed on 2026-06-22
Job specializations:
-
Management
HR Manager, Talent Manager, Program / Project Manager, Change Management
Job Description & How to Apply Below
We are seeking a Senior Director of Learning & Development and Performance Management to lead our enterprise talent development strategy and execution. This role will be instrumental in building a skills-first organization, demonstrating AI‑powered platforms like Eightfold to align talent, performance, and business outcomes. The leader will supervise a team responsible for learning, leadership development, performance management, and employee engagement initiatives.
The ideal candidate is a strategic operator who can translate vision into scalable programs that drive measurable impact across the business.
- Define and implement an enterprise‑wide Learning & Development and Performance Management strategy aligned to business priorities and AI transformation.
- Own the transition to a skills‑first talent model, using platforms like Eightfold to enable skills mapping, workforce planning, and internal mobility.
- Partner closely with executive leadership, HRBPs, and business leaders to anticipate future skill needs and align talent strategies accordingly.
Design and scale impactful learning programs, including:
- Leadership development at all levels
- Change management training to support organizational transformation
- AI and digital fluency initiatives
- Role‑based and functional upskilling programs
- Develop a culture of continuous learning and growth, demonstrating modern learning technologies and innovative delivery methods.
- Supervise curriculum strategy, vendor partnerships, and internal content development.
- Lead the evolution of a modern, data‑driven performance management framework that drives accountability, growth, and engagement.
- Drive new performance management processes that are customer‑centric and efficient.
- Integrate performance management with skills development and career pathways.
- Establish metrics and analytics to measure effectiveness and continuously improve outcomes.
- Drive enterprise‑wide upskilling and reskilling initiatives, particularly in support of AI adoption and organizational change.
- Lead and scale change management enablement programs across the organization.
- Ensure learning initiatives translate into measurable improvements in productivity, retention, and employee experience.
- Supervise enterprise employee listening strategy, including engagement surveys, pulse checks, and feedback mechanisms.
- Translate insights into actionable strategies that improve employee experience and business outcomes.
- Provide executive sponsorship and strategic oversight for ERGs.
- Leverage Eightfold and other talent technologies to power skills intelligence, career mobility, and workforce insights.
- Use data and analytics to identify skill gaps, track program effectiveness, and advise decision‑making.
- Drive adoption of AI‑enabled learning and talent tools across the organization.
- Lead, develop, and scale a high‑performing L&D and performance management team.
- Develop a culture of innovation, accountability, and continuous improvement.
- Lead budgets, resources, and priorities to improve organizational impact.
- 10–15+ years of dynamic experience in Learning & Development, Talent Management, or related HR leadership roles.
- Proven track record leading enterprise L&D and performance management functions.
- Hands‑on experience with Eightfold (or similar AI‑driven talent platforms) and implementing skills‑first talent strategies.
- Proven success in enterprise‑wide upskilling and reskilling initiatives.
- Leadership development programs
- Change management training
- Strong people leadership experience, including running and developing teams.
- Experience in ed tech, technology, or high‑growth environments.
- Exposure to AI or digital transformation initiatives.
- Familiarity with modern learning ecosystems (LMS, LXP, skills platforms).
- Strategic and forward‑thinking with strong eye for business.
- Deep expertise in skills‑based talent models.
- Data‑driven and outcomes‑oriented.
- Strong executive presence and stakeholder…
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