Director, Membership

Director, Membership

The Director of Membership is primarily responsible for driving the strategic, tactical, and administrative functions of the American Mathematical Society's membership marketing and engagement activities.

• Membership Engagement, Growth and Retention
• Marketing and Membership Services
• Leadership and Management
• Data and Analytics
• Budget and Financial Management
• Strategic Planning

• Bachelor's degree in marketing, business, nonprofit management, or a related field (master's degree preferred).
• A minimum of 7-10 years of experience in marketing and/or membership management, preferably within an association/membership organization, higher education, nonprofit, subscription-based or loyalty-program business setting.
• Proven record of successful marketing campaigns, membership, or account-based growth strategies.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make strategic decisions based on insights.
• Ability to conceptualize surveys and make informed decisions based on the results.
• Proficiency in marketing and membership management software and CRM systems.
• Knowledge of marketing and communication strategies.
• Ability to collaborate with staff, volunteers, and external stakeholders.

• Passion for the mission and values of American Mathematical Society.
• Innovative and purposeful mindset.
• Strong critical thinking skills and attention to detail.
• High level of integrity and professionalism.
• Responds positively to changes in the organization and the workplace.
• Demonstrates flexibility in responding to work demands.
• Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect.
• Plans and organizes work effectively.
• Accepts accountability for job performance and results.
• Works effectively with others in a variety of settings.
• Uses effective communication tools (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situation.
• Maintains professional composure in challenging situations.
• Exercises discretion in identifying, overseeing, and safeguarding confidential information.
• Addresses issues constructively, building cooperative relationships within and across departments.
• Receptive to feedback and willing to try different approaches to achieve the best results.

• Performing primarily sedentary work with limited physical exertion and lifting up to 40 lbs.
• Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices
• Capable of reliable attendance in the office during scheduled work hours

• Typical office environment, climate-controlled, minimal noise.
• Extended work hours may be required to meet project deadlines or resolve unexpected problems.
• This position is required to be in-office.
• You must be able to travel (domestically and perhaps internationally) to meetings and conferences (1-2 weeks of travel per year).

EOE Statement The American Mathematical Society is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.