Senior Operations Service Manager - AI & Automation Leader
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-07-15
Listing for:
Lumen
Full Time
position Listed on 2026-07-15
Job specializations:
-
Management
Change Management, AI Business & Operations, Operations Management -
Business
Change Management, AI Business & Operations, Operations Management
Job Description & How to Apply Below
Lumen is seeking an Sr Operations Service Manager to serve as the principal post‑installation interface for elite enterprise customers, driving operational excellence and a distinguished customer experience across the post-deployment lifecycle.
The role combines service delivery, leadership, and transformation execution, partnering with cross‑functional teams to resolve complex issues, transform operations, and champion AI-enabled efficiency initiatives.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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