Director, Physician Practice Operations

Director, Physician Practice Operations

CharterCARE of Rhode Island, Providence, Rhode Island, United States

Summary: The Director of Operations is responsible for the operational and administrative functions of Physician Practice locations. The Director is responsible for the development and adoption of operational and administrative standards, best practices, policies, and procedures. The Director supervises Regional Managers, office-based managers, and support staff. This role functions as the liaison to the professional billing office on payer and revenue cycle issues.

The Director is aware of and coordinates the functions of CHRI system resources that support the office locations including billing, human resources, information systems, purchasing, facilities, safety, security, risk management, compliance, and legal.

A Bachelor’s Degree required. An advanced degree in business and/or healthcare administration is a plus.

• Five to seven years management experience in healthcare, including prior experience in Physician Practice Management.
• Strong oral and written communication skills.
• Outstanding interpersonal and conflict resolution skills.
• Demonstrated skills in business analysis and/or financial management.

Works in a well‑lighted and well‑ventilated area. Must meet annual safety training requirements relative to a safe workplace. Must meet health-testing requirements such as TB skin test annually. Frequent patient contact requires adherence to universal precautions at all times. May be required to lift heavy objects weighing 25 pounds from time to time.