Call Center Supervisor: Training & Operations Leader
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-08-22
Listing for:
Lifespan
Apprenticeship/Internship
position Listed on 2026-08-22
Job specializations:
-
Management
General Management, Operations Management, Healthcare Management
Job Description & How to Apply Below
Brown University Health is seeking an experienced Call Center Supervisor to coordinate the daily activities of the Call Center and supervise the Contact Center Associates and Clinic Schedulers. The role focuses on implementing policies and procedures that improve efficiency and service quality while aligning with the organization's values.
Under general supervision, you will lead staffing, training, performance reviews, and workflow improvements, ensuring adherence to budget and safety
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