Production Supervisor

THE ROLE The Production Supervisor reports to the Assistant Plant Manager or designated site Operations leader and provides hands-on leadership for the day-to-day operation of assigned production and Packhouse areas. This position supervises hourly Production Assistants in the greenhouse and packhouse and is accountable for safe, timely, efficient, and specification-compliant production. The Production Supervisor coordinates labor, materials, equipment, food safety, quality, sanitation, and cross-functional support to achieve the site production plan and meet customer requirements.

WHAT YOU’LL DO Production Planning and Daily Execution Lead assigned production and Packhouse operations, including applicable packing, sorting, weighing, labeling, case packing, palletizing, staging, and production-support activities.

Review the daily production plan, pacing or timing expectations, product priorities, staffing, materials, equipment status, and operational risks before the shift begins.

Translate the production plan into clear assignments, hourly expectations, and priorities, and confirm employees understand the work, specifications, safety requirements, and expected pace.

Monitor production throughout the shift and adjust labor, sequence, line assignments, breaks, materials, or support resources to address changing volume, product availability, downtime, or customer priorities.

Ensure finished cases are produced, labeled, packed, palletized, recorded, and transferred according to the approved schedule, work instructions, and product specifications.

Maintain a visible floor presence, remove operational barriers, provide hands-on support when needed, and ensure work is completed with urgency without compromising employee safety, food safety, quality, or accuracy.

Complete an effective shift handoff that communicates production status, remaining work, staffing, equipment issues, product concerns, materials, sanitation needs, and follow-up actions.

Team Leadership and Labor Management Supervise Production Assistants, Leads, temporary employees, and other assigned hourly team members and ensure employees are punctual, prepared, productive, and working effectively as a team.

Develop employee schedules and daily staffing plans, manage attendance, sick time, paid time off, breaks, and coverage, and minimize unnecessary overtime while meeting the production plan.

Review and approve timekeeping information and promptly resolve or escalate missed punches, schedule discrepancies, attendance concerns, and other payroll-related exceptions.

Train and coach employees on standard work, production pace, quality expectations, food safety, sanitation, equipment use, ergonomics, and safe work practices, and verify understanding through observation and follow-up.

Maintain training and cross-training records and develop flexible team coverage for critical tasks, equipment, products, and operating conditions.

Set clear expectations, provide timely feedback, recognize strong performance, complete performance appraisals, and address performance, attendance, or conduct concerns in coordination with Operations leadership and Human Resources.

Participate in hiring, onboarding, retention, employee development, and succession planning and promote a respectful, inclusive, accountable, and high-performing work environment.

Remain calm and professional during changing conditions, communicate respectfully, address concerns consistently, and escalate employee-relations or safety issues through the appropriate channels.

Food Safety and Regulatory Compliance Follow the facility GMPs.Execute daily processes that enforce food safety protocols and maintain compliance.

Support the efforts of the company to maintain our food safety system and quality programs.

Ensure employees follow applicable food-safety plans, standard operating procedures, sanitation controls, personal-hygiene requirements, personal protective equipment requirements, and product-handling practices.

Ensure required production, food-safety, sanitation, cooler, temperature, traceability, verification, and other assigned records are accurate, complete, legible, and submitted on time.

Responsible for ongoing involvement in key programs and verifying that critical operations (such cleaning, allergen handling, HACCP, etc) are always managed by qualified, trained personnel.

Maintain required product identification, lot control, traceability, line clearance, label verification, and segregation of held, rejected, reworked, or nonconforming product.

Monitor cooler, production, and storage conditions and promptly escalate temperature deviations, contamination risks, pest activity, damaged product, foreign-material concerns, or other food-safety issues.

Partner with FSQA to complete inspections, pre-operational checks, audits, investigations, corrective actions, and employee retraining, and verify assigned actions are sustained.

Stop or hold production when an employee-safety, food-safety, quality, labeling,…