Content Marketing Manager

** About Us*
* ** Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.*
* ** Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:*
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** Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.*
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** Continuous professional growth and leadership opportunities.*
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** Health, wellness, and financial benefits to offer peace of mind to you and your family.*
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** World-class facilities and the technology you need to thrive - in our offices or yours.*
* ** Job Summary*
* SHI is seeking an outstanding storyteller to discover, develop, and amplify stories that strengthen SHI's brand, showcase customer success, elevate sponsorship investments, and demonstrate SHI's value to customers, partners, and the broader technology community.

This multi-disciplinary role combines storytelling, customer advocacy, content strategy, and creative development to transform real-world business outcomes into compelling brand experiences. Through interviews, research, and collaboration with customers, strategic partners, executives, employees, sponsorship properties, and subject matter experts, the Content Marketing Manager will develop impactful narratives that build trust, deepen customer relationships, and reinforce what makes SHI unique.

Reporting directly to the Associate Vice President of Sponsor ships and Customer Advocacy, this position sits at the intersection of Customer Advocacy, Sponsor ships, and Brand Marketing and plays a critical role in creating and scaling SHI's "Why SHI" narrative.

** Role Description*
* + Own the storytelling process from discovery through activation by identifying stories, uncovering insights, shaping narratives, developing content, and collaborating with creative teams to bring stories to life across multiple platforms and audiences.

+ Partner closely with Sponsor ships and Customer Advocacy teams to identify opportunities to showcase customer success, strategic partnerships, and sponsorship investments.

+ Conduct interviews and research with customers, executives, sponsorship partners, employees, and subject matter experts to uncover meaningful stories and business outcomes.

+ Develop customer success stories, executive profiles, advocacy content, sponsorship impact stories, thought leadership assets, and brand narratives.

+ Create compelling content that demonstrates the value SHI delivers through technology solutions, services, partnerships, and innovation.

+ Translate complex technology concepts, customer challenges, and business outcomes into engaging, audience-focused narratives.

+ Identify recurring customer themes, market trends, and differentiators that strengthen SHI's brand positioning and "Why SHI" story.

+ Support customer advocacy initiatives through the development of customer references, case studies, testimonials, speaking opportunities, award submissions, and related content assets.

+ Capture and amplify stories from sponsorship activations, executive events, customer hospitality programs, and strategic partnerships.

+ Evaluate storytelling opportunities and recommend formats, channels, and distribution strategies to maximize reach, engagement, and business impact.

+ Partner with creative, communications, social media, video, events, and demand generation teams to develop integrated storytelling campaigns.

+ Serve as the connective thread between customers, marketing teams, executives, sales stakeholders, sponsorship partners, and creative teams to ensure stories are authentic, strategic, and impactful.

+ Support content development for sponsorship programs, customer events, advocacy initiatives, executive communications, integrated marketing campaigns, and brand awareness efforts.

+ Measure and report on storytelling initiatives that contribute to customer engagement, brand awareness, advocacy outcomes, and marketing objectives.

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