Donor Services & Data Specialist

Description

Job Title: Donor Services & Data Specialist

Department: Development

Reports to: Director of Institutional Advancement

FLSA Status: Non-Exempt, Annual Full-Time

Pay Tier: 4

Compensation: $47,000-$52,000/year ($22.60-$25.00/hour) depending on experience. Competitive benefits package including health insurance, dental insurance, voluntary supplemental benefits, 401(k), vacation, sick time, personal time, and paid holidays.

Job Posting Date: February 18, 2026

Final date to receive applications: Open until filled. For best consideration, apply by March 2, 2026.

Desired State Date: ASAP

Do you love working with people and keeping the details beautifully organized? Trinity Repertory Company, Rhode Island’s Tony Award-winning theater, is looking for a proactive Donor Services & Data Specialist to do both. In this role, you’ll steward donor relationships through thoughtful service and accurate gift processing, manage and maintain our fundraising database, track contributed revenue, and support reporting and reconciliation.

This is a great opportunity for someone who enjoys connecting with supporters, improving systems, and playing a key role on a collaborative fundraising team.

The Donor Services & Data Specialist leverages data to advance fundraising and support positive patron relationships on behalf of the organization. This position serves as a super‑user for Trinity Rep’s fundraising database, managing all aspects of and ensuring accuracy of gift and patron data, acknowledgment, solicitor and moves management tracking, donor benefit fulfillment, and development reporting. The Donor Services & Data Specialist works with the Director of Institutional Advancement and Associate Director of Individual Giving to create, maintain, and improve systems and processes that support a fast‑paced fundraising environment and high level of donor satisfaction;

supports the Development Team in staffing cultivation and fundraising events; and reconciles financial information with the business office.

The ideal candidate will be self‑starting, highly organized, and detail‑oriented; have strong problem‑solving skills; and be able to effectively communicate with a variety of constituencies and support strong relationships on behalf of the organization. Minimum requirements include three years of experience working in a customer relationship management system or similar relational database (Salesforce or Patron Manager preferred) and professional fundraising and/or customer service experience (or an equivalent combination of education and experience);

proficiency in Microsoft Office (or equivalent software suite); and an interest in the arts.

Familiarity with accounting preferred.

Apply online at

Include, but are not limited to, the following:

• Support technology infrastructure required to help Trinity Rep meet current and future fundraising goals
• Serve as a certified admin for Trinity Rep’s Salesforce-based customer relationship management system, Patron Manager
• Manage and maintain the integrity of donor, prospect, gift, and relationship data in Patron Manager to ensure accurate, reliable information that strengthens engagement
• Process, qualify, and record donations from all sources; manage installments and recurring payments; submit deposits to business office; generate timely and accurate gift acknowledgments and tax receipts; generate pledge reminders and invoices; maintain current relationship management notes
• Create, maintain, and execute reports that track fundraising progress and facilitate analysis of patron engagement and giving trends
• Track contributed revenue and generate reports on behalf of and for the Development team, including monthly cash and pledge allocations, special event income, grant‑related data, campaign reports, and financial reports for auditors
• Reconcile monthly income with the Business Office and prepare contributed income reports required for the annual audit process
• Mines, manipulates, and merges data from non‑conforming data sets to improve accuracy and usability
• Maintain accurate and current electronic and paper filing…