Program Coordinator, Community Outreach

Program Coordinator, Community Outreach

The Program Coordinator, Community Outreach plays a vital role in developing and implementing outreach programs to engage target audiences, promote the organization's mission and services, and build positive relationships with the community. This position requires a dynamic and organized individual with excellent communication skills and a passion for fostering community engagement.

Key Responsibilities

Community Engagement

• Research and coordinate outreach events.
• Act as a liaison between the organization and the community, developing relationships with individuals and community partners.

Outreach Programming

• Plan, promote, and deliver outreach services to public and social service providers through fairs, monthly schedule events, enrollment events, rallies, parades & presentations, etc.
• Provide direct services as needed with one-on-one conversations, community resource navigation, including comprehensive knowledge of all United Way programs and a detailed awareness of social service and healthcare programs available in RI.
• Provide direct assistance with SNAP applications, recertifications, and factual information.
• Maintain a supportive, safe, and comfortable environment within the RV to promote assistance to visitors.

Data Tracking

• Coordinate, collect, and provide to supervisor detailed statistical information on outreach activities.

Collaboration

• Collaborate with team members and external partners to ensure effective strategies and maximize impact.

Outreach Vehicles

• Assist with driving the 29-ft. outreach RV to various locations across RI.
• Assist with maintenance and operation of the outreach RV.

Personalized Justice, Equity Diversity & Inclusion (JEDI) Pathways Journey

Every UWRI employee utilizes the JEDI Pathways Framework to identify and commit to professional growth and development. In this role, that includes:

• Develop and implement a personalized JEDI Growth Plan with your supervisor that establishes baselines and tracks growth across the three JEDI domains, two spheres of influence (interpersonal and within UWRI/sociopolitical systems), and your level of practice (Emerging, Developing, Practicing).
• Complete the annual JEDI self-assessment honestly and use it to identify priorities for ongoing learning and growth.
• Participate in annual JEDI training, monthly learning and reflection opportunities, and at least one quarterly teach-back of a JEDI learning experience.
• Engage with UWRI JEDI initiatives such as the Equity Challenge, Employee Resource Groups (ERGs), the Heritage and Professionals group, and the Culture, Equity and Strengths Committee (CES).
• Participate in community, state, or national JEDI growth opportunities (including United Way Worldwide) as relevant to your role.

Our Core Values

Every member of Team United is expected to embody and act in alignment with our five core values. These values shape how we treat callers, how we support one another, and how we show up for and with the community.

Courage
- We take bold action in pursuit of a better future.

Integrity
- We act with honesty, consistency, and accountability.

Collaboration
- We build trust and shared success through partnership.

Equity
- We center equity in our choices, practices, and priorities.

Learning
- We are curious, reflective, and always growing.

How You Show Up: UWRI Values & JEDI Orientations in Action

In addition to the responsibilities outlined above, your role includes consistently showing up in ways that demonstrate the UWRI values and the aligned JEDI orientations. Successful Program Coordinators, Community Outreach will build and grow foundational skills across all three domains of the UWRI JEDI Pathways Framework, grounded in our core values. Examples of how the values and orientations come alive day to day in this role:

Courage

• Shows courage by engaging directly with community members in unfamiliar or high-need settings, including driving and staffing the outreach RV at events across the state.

Integrity

• Acts with integrity by maintaining accurate, honest reporting of outreach activities and providing reliable, judgment-free information and resources to community members seeking services.

Collabora…