Client Relations Representative

Job Description

Join the Marnette Bromberg Allstate Agency, a top-performing insurance agency serving clients across New England in three states.

We are seeking a licensed and customer-focused Client Relations Specialist for a full-time, in-office role supporting both client service and account growth.

This position is primarily based in our Providence office, with weekly shifts in Dedham, MA. Candidates must be local and available to work onsite full time.

In this role, you will build relationships with existing clients, assist with policy servicing needs, conduct coverage reviews, and identify opportunities to provide additional protection through tailored policy recommendations. You will be part of a collaborative, high-performing team known for exceptional customer care, professionalism, and internal growth opportunities.

• Annual Base Salary + Commission
• Competitive salary
• Performance-based bonuses
• 401(k) with employer matching
• Paid Time Off (PTO)

• Provide in-person and phone-based customer support
• Conduct policy and coverage reviews to identify sales opportunities
• Meet established sales expectations through cross-selling and proactive outreach
• Work collaboratively between the Providence and Dedham offices
• Maintain strong client relationships through consistent follow-up

• Active insurance license required
• Prior success in an insurance sales or service role
• Strong communication and customer-facing skills
• Comfortable in a fast-paced, in-office environment
• Local to Rhode Island and able to work onsite full time