ESI Benefit Educator

Client Benefit Educator

Client by Evernorth is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on-call role is ideal for individuals who enjoy face-to-face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client-facing environments. Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high-level questions, and access appropriate resources.

This is a contingent role with no guaranteed hours; work is offered based on client needs and event volume. This position requires driving responsibilities. Candidates must live within a 180-mile radius of the location(s) listed below and be able and willing to commute within that radius. Candidates must have their own form of reliable transportation.

Up to 180-mile radius:

• Boston, MA – 2
• Chatham, MA – 2
• Hartford, CT – 1
• New Haven, CT – 1
• Providence, RI – 4
• Concord, NH – 2

Responsibilities:

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
• Increase benefits awareness and engagement through proactive, professional attendee interactions
• Build trust and confidence by answering high-level pharmacy benefit questions and connecting attendees to appropriate resources
• Support consistent, high-quality event execution by sharing educational and promotional materials
• Contribute to continuous improvement by completing required post-event feedback
• Attend an annual Client training to build foundational knowledge of the organization, industry, and educator role
• Participate in a 30-minute – 1-hour account-specific training session with the account team at least 48 hours prior to each assigned benefit fair
• This training covers client-specific plan details and key talking points to ensure educators feel prepared and supported
• Professional attire and demeanor required at all events

Skills:

• Strong verbal communication and interpersonal skills
• Comfort engaging individuals one-on-one and in small group settings
• Professional presence in client-facing environments
• Customer service or public-facing experience preferred
• Familiarity with benefits or insurance information is a plus

Education:

• High School Diploma or GED required

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."