Administrative Assistant, Account Support

• Provide administrative support to Field Consultants and Management to achieve member satisfaction targets

• Independently uncover and qualify potential leads

• Conduct outbound calls to prospective businesses to guide them through AAA program requirements

• Support marketing campaigns and initiatives

• Participate in team meetings, training sessions and professional development

• High School Diploma required
• Bachelor's Degree in Business, Marketing, Communications or a related field preferred
• 3-5+ years experience in administrative support or office management required
• 2+ years experience in customer service, telemarketing, or a similar role which involves outbound calling required

Demonstrates strong administrative support capabilities, with a focus on customer service and lead qualification. Proficient in conducting outbound calls and supporting marketing initiatives to enhance member satisfaction.