Safety and Security Coordinator

Overview

City of Providence Parks Department – City Center Rink

City Center Rink is in the heart of downtown Providence between Biltmore and Burnside Park. It is one of the 120 city parks in Providence, including 12 downtown parks. During the winter season, The Providence Rink serves over 50,000 ice skating and ice bumper car patrons. It is the premier destination for visitors to explore our downtown parks and a staple in the community for outdoor activities.

The City Center and Providence Rink is looking for a seasonal Safety and Security Coordinator position. The staff member will work under the supervision of programming coordinators and will report to the Director of Athletic and Event Facilities. Opportunities at the City Center are fun, fast paced and challenging. Safety and Security coordinator must work to provide the best experience possible for patrons and staff at the facility.

This position will work in a security role and promote park rules and regulations. This position will also assist in facility safety as well as opening and closing the facility.

• Monitor outdoor winter facility for safety and security and enhance the experience of the rink customers by providing a fun and safe environment
• Monitor theft or loss from patrons on ice rink without admission tickets
• Coordinate with the public safety or police department if needed
• Primary person for first aid response and incident reports
• Communicate on the 2-way radio with management team
• Play back security camera footage if needed
• Book additional security through the approved security vendor as needed and approved
• Assist in facility safety - such as monitoring for tripping or slipping hazards
• Assist with opening and closing the facility
• Assisting with Facility Management as assigned by the Director of Athletic and Event Facilities
• Assist with supervising ice skating patrons
• Assist training staff
• Provide professional customer service
• Communicating clearly and positively with customers and staff
• Communicating with patrons about skating rink rules
• Communicating with rink management team
• Visually watching and reporting ice skating rink for injuries or other challenges
• First Aid certification required (or willing to get first aid certification)
• Working outside in cold winter environment
• Complete incident reports
• Evening and weekend hours
• Assist in skate rental room with rentals or returns if needed
• Assist in facility setup and breakdown as well as event setup and breakdown
• Working with Fire Marshall, Police, Security, and Medics to ensure safety of patrons
• Completing property walkthroughs
• Other duties may be assigned

• Security guard or security personnel experience
• Experience working an outdoor facility or public facility
• Willingness to work outside
• Ability to work on projects independently with guidance and direction from Programming Supervisors and Director of Athletic and Event Facilities
• Weekend or evening availability as well as regular business hours
• First Aid, CPR, AED Certification preferred. Basic first aid will be required to acquire within the first 3 weeks.
• Evening and weekend hours and holidays will be included - must be available for 2 holidays at minimum and during School Vacation(s)
• Open on Christmas Eve, New Years Eve, & New Years Day
• Must be available during school vacation breaks 12/22/25-1/2/26 & 2/16/26-2/17/26

• Job Type: Temporary

Pay: $21.00 per hour

Expected hours: 32 Max per week

• Day shift
• Evening shift
• Night shift
• Weekends as needed

• Associate (Preferred)

Work Location: In person