Mg security officer

SUMMARY

Under the general direction of the Security Manager, the Security Officer protects life and property of all persons on hospital premises and patrols hospital buildings and grounds to prevent fire, theft, and vandalism. Secures, unlocks, and protects hospital buildings. Responds to security needs of the hospital personnel, patients, and visitors. Participates in performance improvement activities. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done:
Instill Trust and Value Differences;
Patient and Community Focus and Collaborate.

• Protect life and property of all persons on hospital premises.
• Deescalate all potentially tense situations and immediately contact local police before any physical altercations.
• Patrol hospital buildings and grounds to prevent fire, theft, and vandalism; report suspicious activity and investigate accidents, incidents, and criminal acts.
• Secure, lock, and protect hospital buildings and grounds.
• Respond quickly and effectively to emergency and non-emergency situations.
• Assist hospital staff in de-escalation of tense situations and support the safety of staff.
• Ensure only authorized persons are admitted onto hospital property; assist with inquiries made by patients, visitors, or other employees.
• Maintain current information in daily activity reports/logs, incident reports, lost and found logs, etc.
• Serve as a member of the emergency response team and respond to codes appropriately.
• Report all safety and fire hazards, investigate incidents of unusual circumstances, and report all incidents to supervisor.
• Support all fire, life safety, and emergency management drills and education initiatives.
• Document incident reports accurately and timely; follow appropriate investigative procedures.
• Respond quickly to all areas of the hospital.
• Successfully complete hospital and department‑specific orientation and ongoing mandatory education requirements in a timely manner.
• Manage access control at various entrances by ensuring all staff, patients, visitors, and vendors are authorized for entry.
• Assist with the operation of security systems: CCTV, access control, and incident reporting.
• Assist in maintaining regulatory requirements, including state and federal regulations.
• Maintain patient confidentiality at all times.
• Maintain a good rapport and a cooperative working relationship with physicians, staff, and vendors.
• Remain keenly alert at all times, alerting all employees and patients to possible threats or situations requiring immediate attention.
• Other duties as assigned.

• Two to five (2‑5) years of experience in law enforcement, security operations, or a related field; experience in a health care setting is preferred.
• Must successfully clear a background check, including a criminal search. Use or possession of a firearm or other weapons is prohibited.
• Excellent knowledge of public safety and security procedures and protocols preferred.
• Ability to obtain state‑required security officer credentials, as needed.
• Ability to perform duties independently.
• Excellent communication skills in English, both verbal and written.
• Basic computer knowledge and skills required; experience with Microsoft Office preferred.
• Calm and competent in high‑stress situations.
• Mental and emotional stamina in situations involving death, multiple patients, and family members.
• Honesty, alertness, and discipline.
• Ability to lift and move up to 100 pounds.
• Confidentiality at all times.
• Strong customer service skills.
• Participation in performance improvement activities.

• High school diploma or equivalent (GED).
• Current Basic Life Support (CPR) or American Red Cross or American Heart Association Provider certification or a CPI certification is preferred.

The job involves physical demands such as standing, walking, using hands to finger, feel, reach, climb, or balance, stooping, kneeling, crouching, crawling, and lifting up to 100 pounds. The employee may be exposed to outdoor weather conditions, extreme cold or heat (non‑weather), blood‑borne pathogens, toxic or caustic chemicals, dust or other irritants, grease or oils, infectious/contagious diseases, cleaning agents, hot or noisy equipment, humid or wet conditions, and noise levels.

Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Safety eye glasses
• Ear plugs or mufflers
• Dust mask
• Face shields
• Gloves
• Boots

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.