Billing Specialist

Location:

West Valley City, UT Summary

Process 150+ daily billing transactions with high accuracy; thrive in a fast-paced environment, apply strong analytical judgment, and contribute reliably as a team member.

Handle accounts receivable and billing, including invoicing, collections support, and customer service via phone and email; remain professional during time-sensitive or difficult conversations.

• Process 150+ billing transactions daily with strong accuracy and attention to detail.
• Invoice customers (including third-party portals), post payments as applicable, and update customer billing profiles.
• Reconcile accounts, research discrepancies, and resolve issues within required timelines.
• Monitor aging/open invoices and support collections efforts to meet AR goals.
• Respond to customer/vendor inquiries and maintain effective relationships.
• Partner with internal departments and elevate priorities/issues to leadership as needed.
• Use Excel and other tools to verify figures and support accurate reporting.
• Prioritize multiple tasks, work independently or on a team, and follow company policies, safety rules, and professional standards.

• Proficient with computers and Microsoft Office (especially Excel).
• Perform data entry; validate work orders against customer billing requirements; post and submit invoices.
• Verify and adjust invoices/billing to ensure accuracy, consistency, and on-time processing.
• Resolve billing questions by researching issues and coordinating payment solutions.
• Support the financial analyst/controller with billing and collections inquiries as needed.

• Capable of hearing, with or without correction, sufficiently to perceive normal speaking levels and receive detailed information through oral communication in order to facilitate meetings and work with internal customers and stakeholders by telephone and in person.
• Capable of sitting at a desk for extended periods of time and working with computer equipment.
• Capable of speaking, writing, and reading English well and possessing a good command of the language so that various types of communications may be conducted in English with people of various levels of education and capabilities.
• Capable of visual acuity, with or without correction, sufficient to prepare and analyze data and figures, view a computer terminal, and read extensively.

• 2-3 years of billing experience preferred.
• High School diploma or GED required.
• Transportation industry experience strongly preferred.
• Excellent communication skills, both oral and written.
• Strong analytical, investigative, problem solving and decision-making skills.
• Excellent organizational skills required.
• Accuracy and attention to detail is essential.

• Must have the ability to work on more than one assignment at a time with frequent interruptions, changes and/or delays.
• Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances.
• Must be able to handle incoming requests for assistance via phone and in person while working on other tasks.
• Must remain professional in light of challenging situations that may occur in the location.
• Occasional travel by air or car.

C.R. England is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.