SaaS Customer Support Specialist | Product Expert
Job in
Provo, Utah County, Utah, 84605, USA
Listed on 2026-06-13
Listing for:
Rippling
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
Rippling, based in the United States, is seeking a Customer Support representative to help customers navigate our HR, IT, and Finance platform. This role involves providing exceptional service by resolving issues, documenting interactions using our CRM system, and maintaining high product knowledge.
Candidates should have a Bachelor's degree and 1-4 years of customer support experience, ideally within a SaaS environment. We offer a competitive salary, benefits, and a collaborative work culture, emphasizing in-office presence for effective teamwork.
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