Community Aide; Part-Time

Job Title

Community Aide

The Community Aide supports Student Family Housing management by fostering a safe and welcoming residential community, providing after‑hours lockout assistance, and completing assigned operational and community‑related duties. This role serves as a resource to residents while assisting management in maintaining housing standards and services.

• Work to build a cohesive and welcoming community among residents
• Be available to residents to answer questions and provide guidance
• Meet new residents, explain housing policies, and distribute mail keys
• Serve as a positive example of BYU standards and Student Family Housing guidelines

• Conduct weekly walkthroughs of assigned areas
• Check stairwells, balconies, landings and common areas for compliance
• Work with residents using an educational approach to resolve concerns
• Perform winter semester wellness and safety inspections of apartments

• Attend required trainings and staff meetings
• Assist with housing events, activities, and community communication
• Post notices, flyers, and maintain bulletin boards as needed
• Coordinate area clean‑ups and seasonal snow removal efforts

• Assist Student Family Housing management with assigned administrative and operational tasks
• Support office operations during peak periods, staff absences, or special projects
• Perform other housing‑related duties as assigned by management

• Respond to after‑hours calls during assigned on‑call shifts
• Verify residents identity using housing systems
• Meet residents at designated locations and issue temporary keys
• Log key usage and report activity for next‑day office follow up

• Perform duties independently during overnight, weekend, and holiday hours
• Follow all housing safety, access, and confidentiality policies
• Drive housing vehicles when required between housing areas
• Report incidents and concerns to housing management

• No formal education is required
• Must be eligible to live in BYU Student Family Housing
• Ability to work independently and responsibly
• Availability for occasional overnight, weekend, and holiday on‑call shifts
• Legally eligible to drive in the United States

• Prior housing, community leadership, or customer service experience
• Familiarity with BYU policies and residential housing environments

• Employee assistance program, available to the employee and all members of their household
• Access to the library
• Free on‑campus parking
• Free UTA pass
• Discounts at the BYU Store and for many events at BYU

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Depends on Experience

All Staff positions require a resume. Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter‑day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal‑opportunity employer, including disability and protected veteran status.