Dental Receptionist​/Clinical Assistant

Job Title:

Dental Receptionist / Clinical Assistant (Part Front Desk, Part Clinical)

Location:

Provo (primary) and Draper (Friday)

Schedule:

• Monday–Wednesday:
  Provo — answering phones, front-desk and office support
• Thursday:
  Provo — surgery day (patient consults, clinical support, x‑rays, recovery)
• Friday:
  Draper — surgery day (patient consults, clinical support, x‑rays, recovery)

Position Summary:

We are a wisdom-teeth practice seeking a reliable, compassionate Receptionist/Clinical Assistant to split responsibilities between front-desk duties and clinical support on surgery days. This role requires excellent phone/customer service skills, attention to detail with insurance and scheduling, basic radiography skills, and the ability to assist with patient recovery after sedation.

Key Responsibilities:

Front Desk / Administrative (Mon–Wed)

• Answer multi-line phone system promptly and professionally; triage calls and route appropriately
• Schedule appointments and surgical dates; confirm pre-op instructions and reminders
• Verify patient insurance benefits and obtain authorizations as needed; quote patient estimates accurately
• Check patients in/out, collect co-pays, process payments and maintain patient records in the practice management system
• Respond to patient messages and coordinate with clinical staff for follow-up or questions
• Maintain a clean, organized reception and waiting area; support general office tasks

Clinical / Surgery Day Duties (Thursdays in Provo; Fridays in Draper)

• Greet and check in surgical patients; review medical history and consent forms; ensure pre-op instructions were followed
• Perform digital dental radiographs (intraoral and/or panoramic) and upload/label images per office protocol
• Conduct pre-op patient consultations under provider direction—explain arrival process, perioperative instructions, and answer basic questions
• Assist clinical team during procedures as needed (sterile setup, instrument passing, suction)
• Monitor and assist patients in recovery from sedation: vital signs, comfort, discharge instructions, and documentation of recovery status
• Coordinate post‑op follow‑up appointments and prescription/aftercare instructions

Qualifications & Skills:

• High school diploma or equivalent; dental assisting, radiography, or medical office training preferred
• Current dental x‑ray certification (or willing to obtain) and familiarity with digital radiography preferred
• Prior experience in a dental/oral surgery or medical office strongly preferred
• Excellent verbal and written communication; professional phone demeanor
• Strong organizational skills, attention to detail, ability to multitask in a fast‑paced environment
• Basic computer skills; experience with practice management/EHR systems preferred
• CPR certification or willingness to obtain; experience monitoring sedated patients or recovery room assistance a plus
• Reliable transportation and ability to work at both Provo and Draper locations as scheduled

Physical Requirements:

• Ability to sit/stand for extended periods, move between front desk and clinical areas, assist with patient transfers as needed, and perform light lifting.

Compensation & Benefits:

• Competitive hourly wage (based on experience)
• Training and continuing education support (including x‑ray training if needed)

Job starts at $18 per hour with raise after 90 days.

We are an equal‑opportunity employer committed to a respectful, patient‑focused practice.