Field Audit Agent

About Us:

Zeo Energy is a leading, fully integrated residential solar and clean-energy company powering the next generation of renewable solutions across the US. With 20+ years of experience as a trusted national solar energy company, we’ve built our reputation on quality workmanship, long-term performance, and a customer experience that stays in-house from start to finish - sales, design, installation, service, and support.

Zeo Energy is focused on rapid growth and innovation. As a publicly traded company, we’re expanding our footprint and investing into clean-energy technologies. At Zeo Energy, you'll have the opportunity to be part of an industry leader, drive meaningful change in the renewable energy space, and help shape a sustainable future—while growing your career alongside a dynamic, forward-thinking team.

We are seeking a go-getter and detail-oriented Field Audit Agent to join our team. In this role, you will be responsible for reviewing solar installation photos for compliance and ensuring that all jobs are ready for funding and inspection. You will work closely with our installation teams to verify that each project meets company standards and complies with local codes and regulations.

• Audit solar installs for accuracy, quality, and compliance with standards
• Read and understand manufacturer spec sheets and electrical/solar plans
• Verify that installations are ready for inspection and funding before sign-off
• Communicate effectively with installation teams to address any discrepancies
• Submit accurate change order requests and create detailed service tickets
• Maintain detailed records of all audits conducted
• Build photo packets for inspections and AHJs
• Collaborate with cross-functional teams to identify jurisdictional or utility requirements and objectives
• Track and categorize plan and installation issues to identify patterns and systemic problems

• 2-4 years of experience in field, operations, customer service, or related roles within solar, home improvement or contract-based industries
• Self-starter with excellent problem-solving abilities and attention to detail
• Takes initiative, can work independently, and is committed to excellence
• Experience training, coaching, or mentoring others—comfortable presenting to groups and delivering constructive feedback to field employees
• Familiarity with customer service and occasional complaint resolution
• Strong communication and interpersonal skills
• Capability to work effectively in a collaborative team environment
• Ability to navigate websites, application forms, spreadsheets, and customer relationship management software
• At this time, no remote work is offered

• Be part of an innovative team dedicated to renewable energy and sustainability
• Opportunities for professional growth and advancement in a growing industry
• Competitive pay, 401(k), benefits, and a supportive work environment

Zeo Energy is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

While performing the duties of this job, the employee is regularly required to talk or listen. Regular periods of sitting or standing may be required by this position. Specific vision abilities required by this job include close vision and ability to adjust focus.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.