Customer Warehouse Associate

Ewing Outdoor Supply

712 N. Orem Blvd, Orem, UT 84057

Salary: $18–$21 per hour, DOE. Bilingual – English/Spanish required.

Warehouse Customer Associate

Seeking a dynamic team member in our Orem location to deliver exceptional customer service in a fast‑paced distribution warehouse. The role combines warehouse duties with sales and customer engagement, requiring the ability to lift 50–70 lbs and operate a delivery vehicle.

• Go the extra mile to engage customers.
• Greet and direct customers.
• Provide accurate product information (features, pricing, after‑sales services).
• Answer customers’ questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross‑sell products.
• Ensure racks are fully stocked.
• Manage returns of merchandise.
• Coordinate with the team to provide excellent customer service, especially during peak times.
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up‑to‑date with new products/services.
• Deliver items to different addresses following assigned routes and schedules.
• Load, unload, prepare, inspect, and operate a delivery vehicle.
• Ask for feedback on services and resolve clients’ complaints.
• Follow DOT regulations and safety standards.

• Customer orientation and ability to adapt/respond to different types of characters.
• Ability to multi‑task, prioritize, and manage time effectively.
• Basic math skills.
• Be able to lift 50–70 pounds.
• Excellent communication skills, capable of building trusting relationships.
• Ability to perform in fast‑paced environments.
• Valid professional driver’s license.
• Excellent organizational and time‑management skills.
• Good driving record with no traffic violations.

• Bilingual (English & Spanish).
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train).
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of inventory stocking procedures.

• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401(k), IRA).
• Life Insurance (Basic, Voluntary & AD&D).
• Paid Time Off (Vacation, Sick & Public Holidays).
• Family Leave (Maternity, Paternity).
• Short Term & Long Term Disability.
• Training & Development.
• Wellness Resources.
• Profit Sharing.