Consumer Lending Underwriter Job Provo area,Utah USA,Finance & Banking

Consumer Lending Underwriter

The Consumer Lending Underwriter is responsible for evaluating, reviewing, and underwriting loan applications from multiple consumer channels including centralized direct applications and indirect dealership sources. This position ensures the safety and soundness of the Credit Union’s assets through accurate credit risk assessment, collateral evaluation, and adherence to underwriting guidelines and regulatory requirements. The underwriter will maintain strong working relationships with internal staff and external partners such as dealership personnel, while delivering efficient and professional service.

Essential

Functions and Basic Duties

Assumes responsibility for Underwriting and Loan Evaluation

Review and evaluate loan applications, credit reports, collateral values, income documentation, and other relevant financial information to assess risk.
Approve, deny, counter or suspend loans within designated authority, presenting loans above limits to higher authority as necessary.
Ensure that loans are properly prepared, documented, processed and decisioned in a compliant and timely manner.
Evaluate adequacy of income, assets, debt ratios, and creditworthiness to determine borrower’s ability to meet obligations. Compare previous expenses with proposed expenses.
Analyze and interpret employment, income trends, and financial history to assess future repayment likelihood.
Maintain up-to-date knowledge of underwriting guidelines, lending programs, and regulatory requirements.

Assumes responsibility for Communication and Collaboration

Provide guidance and support to Loan Officers and Indirect Funders as needed.
Serve as a resource for resolving complex loan issues, offering coaching on denied applications and underwriting standards.
Coordinate with loan officers and dealership personnel to answer questions, communicate decisions, and maintain strong relationships.
Assist in training and mentoring consumer lending staff and dealership partners on application processes and lending policies.
Keep management informed of area activities and of any significant problems.

Assumes responsibility for Documentation, Reporting, and Compliance

Ensure that all files are complete, accurate, and meet policy and regulatory standards when decisioning loan requests.
Calculate finance charges, insurance premiums, and other loan‑related figures as required.
Prepare and maintain required reports such as FASB, funding audits, early delinquency, paid invoices, and chargebacks.
Monitor and follow up on missing titles, pending documentation, and funding exceptions.
Reconcile ancillary products (Debt Protection, GAP, Warranty, etc.) on a monthly basis.

Assumes responsibility for Member and Dealer Relationship Management

Provide excellent service to members and dealerships by responding to inquiries promptly and professionally.
Ensure accurate information is shared regarding loan products, terms, and approval criteria.
Uphold the Credit Union’s reputation by providing accurate, fair, clear, and compliant loan decisions.
Maintain and develop relationships with dealers through regular phone calls, events and dealer visits.

Assumes responsibility for related duties as required or assigned

Stay current on software updates and suggest process improvements.
Actively cross‑sell and recommend additional Credit Union products and services.
Maintain a clean and organized work environment and follow a consistent work schedule.
Participate in assigned special projects and team initiatives.
Provide suggestions for improvements in underwriting policies and procedures.
Work a regular and predictable schedule.
Must be sufficiently fluent in English to process work and business transactions.

Performance Measurements

Loan underwriting decisions align with Credit Union policies and applicable regulations.
All required reports and documentation are completed accurately and on time.
Internal teams and external dealership relationships are effectively supported and maintained.
Loans are efficiently and effectively underwritten to ensure low delinquency and charge‑off ratios.
Continuous improvement and proactive communication are demonstrated in support of…