Retail Banker

• Job Level
  :
  
  Entry Level (less than 2 years)

$19-$23/hr, Rover, Depends on Experience

$500 Signing Bonus

Retail Bankers are traveling bankers who support First Utah Bankbranches in the case of absenteeism. This position offers an opportunity to gain knowledge in the fundamentals of banking whilealso providing networking opportunities throughout the Retail Banking Network. Mileage reimbursement is available for travel within Salt Lake County or to our Lehi Branch.

Branch Operations

• Responsible for accurately and efficiently processing debit andcredit transactions in compliance with established policies and procedures.
• Responsible for managing a cash drawer and maintaining an acceptable balancing record in accordance with established policies and procedures.
• Identify and address clients’ needs by providing a variety of services which may include performing account maintenance, issuingcounter checks/cashier’s checks, issuing/activating Debit/ATM cards,transferring money, ordering checks, processing loan payments,redeeming savings bonds, etc.
• Responsible for placing appropriate check holds in accordance with established policies and procedures.
• Proactively assist customers in fraud prevention by being diligentin identifying potential fraud cases and processes fraud disputes.
• Assist in opening and closing procedures of the branch.
• Responsible for branch security including safeguarding vaultcombinations, security codes, and customer information.
• May assist branch staff in opening new deposit accounts.

Customer Service:

• Provide exceptional customer service to both clients andnon-clients by assessing needs, advising in transactions,and explaining products and services that best meet the needs of customers.
• Resolve customer’s problems through direct personal action or referral to other bank employees or bank resources.
• Identify and maximize cross-sell opportunities through aconsultative approach.
• Respond timely to customer service inquiries by phone, email,voicemail, missed calls, and other communication channels.
• Maintain a friendly and respective demeanor by greeting customer sand providing service with a smile.
• Communicates well, both verbal (phone and in person) and written (emails).

Other Duties:

• Position location will be based on need and can
• Responsible for meeting customer service and referral goals.
• Interact with professionalism and integrity with customers andteam members.

Education:

High School Graduate, Some College preferred

The "home" branch when not roving will be located in Midvale

Applicants have rights under Federal Employment Laws

Benefit package includes Medical, Dental, and Vision Insurance, 401kplan plus employer match, 11 paid holidays, PTO, Company-Paid Disability and Life Insurance, FSA option, Tuition Reimbursement (forapproved job-related courses), Career Development and Promotion Opportunities (based on available openings, performance, and ability),employee events, monthly bonus potential, annual merit increasepotential, etc.