Advisor - Amangiri

Experience Advisor – Amangiri

Location:

Canyon Point, Utah. Join our team at Amangiri, a luxury resort on the Colorado Plateau.

• Actively engage in the sales and booking of guest activities, spa services, dining options, and special occasion requests.
• Communicate with guests via phone, email, and in-person to build personalized itineraries for future arrivals and in-house guests.
• Ensure that all events are confirmed and reconfirmed for the following day, coordinating with transportation, spa, and food & beverage teams to ensure seamless execution.
• Maximize guest satisfaction and ensure the smooth running of events, while also working to meet financial and budget targets.
• Identify opportunities to increase activity revenue by upselling services and experiences to guests.
• Collaborate with Reservations, Guest Services, Food & Beverage, and the Front Office to keep everyone informed and ensure any changes are effectively communicated.
• Take full ownership of guest interactions and follow up with guests during their stay to ensure all requests are fulfilled to perfection.
• Build rapport with guests by taking the time to engage with them throughout their stay.
• Provide feedback and suggest improvements to our activities and programs in collaboration with the Guest Services Manager.
• Propose and help implement new services and experiences to ensure our offerings are diverse and cater to all guests, regardless of age or physical ability.

• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills, with ability to interact positively with both guests and colleagues.
• High attention to detail, ensuring that every guest request is met with precision.
• Proven success in coordinating and managing guest activities and events.
• Ability to always maintain professional appearance and demeanor in line with company policies.
• Capability to carry, push, and pull up to 45 lbs., and to work in various climates including extreme heat, cold, rain, and snow.
• A self‑motivator with the ability to inspire and support others in the team.
• Ability to work collaboratively and maintain positive professional relationships.
• A clean driving record is required.
• Multilingual skills are a plus.
• Flexibility to assist other departments and take on special projects as required.

• Aman Global Complimentary Night Program.
• Access and discount on Food & Beverage Outlets at Amangiri.
• Aman Retail and Spa Treatment discount.
• Uniform provided.
• One meal provided per shift.
• 401(k) plan available after 1 year of service with partial match.
• Free vision, dental, and life insurance.
• Medical health plan: 90% paid by Amangiri; 100% vision and dental benefits covered.
• Paid time off.