HR Generalist

Only W2, No C2C

Job Title: HR Generalist

Duration: 6+ months

Location:
Provo UT

Required Pay Scale: $23-$24/hr on W2

*** Due to client requirements this role is only open to USC or GC candidates***

Reporting to the Director, HR Business Partners - Revenue, the Employee Relations/HR Generalist will serve to intake and triage employee relations issue including performance management, employment policies, compliance, workplace issues and investigations and positive employee engagement. The HR Generalist directs cases from medium to high risk to the appropriate teams to investigate cases on a variety of ER topics including but not limited to company Human Resources policies, attendance including leaves of absence, performance, and conflict resolution and would manage lower risk cases as needed.

• Triage investigation claims and respond to employee and consumer complaints, including supporting the completion of appropriate documentation and investigative reports
• Prepare reporting and analyze data trends across the client's TBP teams
• Participate in projects that are identified by the HR department and/or business.
• Review and approve Success Factors disciplinary actions, terminations, leave requests and other system transactions

• The ability to work both independently and in a team environment
• The ability to handle multiple deadline-driven responsibilities in a dynamic fast paced environment
• The ability to maintain a high level of attention to detail
• The ability to present data in a clear and concise manner
• The ability to maintain the privacy and confidentiality of information viewed
• Use sound judgment to mitigate risk and weight the importance and validity of information to form fact-based opinions and solve problems
• Multi-task with ease as the HR/ER Generalist manages multiple channels of communication simultaneously while prioritizing the most urgent needs.
• Provide world-class customer care; convey caring, empathy, patience and listening skills.
• Escalate as appropriate within team leadership structure and processes
• Cultivate and maintain positive relationships with key stakeholders
• Demonstrate skill in using HRIS and MS Office tools to process, analyze and present data and information to various audiences.

• A bachelor's degree, with a preference for Human Resource, Business, Organizational Behavior, Industrial Psychology, or similar program. Will consider pertinent experience in lieu of degree.
• Some work experience in Employee Relations is preferred
• Some familiarity with employment law including but not limited to ADA, Leaves of absences, Title IX, etc.
• Experience working in a fast-paced environment preferred.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at:  //

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)